{"id":10369,"date":"2025-10-03T14:21:27","date_gmt":"2025-10-03T14:21:27","guid":{"rendered":"https:\/\/sproutaidev.wpenginepowered.com\/?page_id=10369"},"modified":"2025-10-14T10:25:51","modified_gmt":"2025-10-14T10:25:51","slug":"%e3%83%87%e3%83%bc%e3%82%bf%e3%83%bb%e3%83%97%e3%83%a9%e3%82%a4%e3%83%90%e3%82%b7%e3%83%bc%e3%83%bb%e3%82%bb%e3%82%ad%e3%83%a5%e3%83%aa%e3%83%86%e3%82%a3","status":"publish","type":"page","link":"https:\/\/sprout.ai\/ja\/data-privacy-security\/","title":{"rendered":"\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10369\" class=\"elementor elementor-10369\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3bf8c9 e-flex e-con-boxed e-con e-parent\" data-id=\"c3bf8c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d8ca2d0 e-con-full e-flex e-con e-child\" data-id=\"d8ca2d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8cc87f2 e-con-full e-flex e-con e-child\" data-id=\"8cc87f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-993d8f9 elementor-widget elementor-widget-heading\" data-id=\"993d8f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Data PRIVACY &amp; Security<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd8a755 elementor-widget elementor-widget-heading\" data-id=\"bd8a755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We take privacy &amp; security seriously<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f4e7eb e-flex e-con-boxed e-con e-parent\" data-id=\"9f4e7eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3554bee e-con-full e-flex e-con e-child\" data-id=\"3554bee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ac9d0 elementor-widget elementor-widget-heading\" data-id=\"e8ac9d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Performance, security       &amp; data privacy underpin every decision we make   &amp; every action we take.&nbsp;<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b984313 elementor-widget elementor-widget-text-editor\" data-id=\"b984313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>We continuously monitor and improve Sprout.ai to meet the ever-increasing demands and challenges of security and cybercrime. Every person, team, and business using our platform trusts us to keep their data secure and confidential \u2013 we go to extensive lengths to protect it.\u00a0\u00a0<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d1c25b e-flex e-con-boxed e-con e-parent\" data-id=\"2d1c25b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9dd799c e-con-full e-flex e-con e-child\" data-id=\"9dd799c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfc980f elementor-widget elementor-widget-heading\" data-id=\"cfc980f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our commitment to you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55905e0 elementor-widget elementor-widget-n-accordion\" data-id=\"55905e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8970\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8970\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Governance &amp; oversight <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8970\" class=\"elementor-element elementor-element-e83aa0e e-con-full e-flex e-con e-child\" data-id=\"e83aa0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8970\" class=\"elementor-element elementor-element-b267681 e-flex e-con-boxed e-con e-child\" data-id=\"b267681\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a530d8 elementor-widget elementor-widget-text-editor\" data-id=\"9a530d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sprout.ai has two appointed Data Protection Officers to safeguard security across multiple regions.<\/p><p>Our DPOs ensure we process personal data in compliance with relevant laws. They also serve as expert advisers and independently monitor our data governance, privacy, and risk management practices.<\/p><p>Contact our DPO office at <a href=\"mailto:DPO@sprout.ai\">DPO@sprout.ai<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8971\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8971\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Compliance &amp; certifications <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8971\" class=\"elementor-element elementor-element-b3dfa78 e-con-full e-flex e-con e-child\" data-id=\"b3dfa78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8971\" class=\"elementor-element elementor-element-6bb0625 e-flex e-con-boxed e-con e-child\" data-id=\"6bb0625\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-738d3d5 elementor-widget elementor-widget-text-editor\" data-id=\"738d3d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ISO 27001 certification assures customers that our security frameworks and protocols have been validated by independent auditors against demanding international standards. Sprout.ai is ISO 27001 certified to the 2022 standard, most recently recertified in September 2025.<\/p><p><span style=\"background-color: transparent;\">Sprout.ai complies with GDPR, which ensures:\u00a0<\/span><\/p><ul><li>Transparency: being clear about how and why personal data is used<\/li><li>Accountability: actively demonstrating and documenting compliance<\/li><li>Data subject rights: upholding the rights individuals have over their personal data, including handling Subject Access Requests<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8972\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8972\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Data encryption <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8972\" class=\"elementor-element elementor-element-82793ff e-con-full e-flex e-con e-child\" data-id=\"82793ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8972\" class=\"elementor-element elementor-element-e54e89a e-flex e-con-boxed e-con e-child\" data-id=\"e54e89a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e25bbf elementor-widget elementor-widget-text-editor\" data-id=\"9e25bbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All customer data is protected both at rest and during network transfer, using industry-leading encryption technology to prevent unauthorized access.<\/p><p>Data is transported securely, with AES 256-bit encryption, at rest and in transit. Encryption protects data from unauthorized modification and on-path attacks.<\/p><p>The connection is secured using TLS (Transport Layer Security) with 256-bit encryption. TLS ensures that data sent over the internet cannot be easily intercepted or read by attackers, keeping both content and customer identity confidential.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8973\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8973\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Server security <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8973\" class=\"elementor-element elementor-element-ca247fe e-con-full e-flex e-con e-child\" data-id=\"ca247fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8973\" class=\"elementor-element elementor-element-9f9fe05 e-flex e-con-boxed e-con e-child\" data-id=\"9f9fe05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dced9d1 elementor-widget elementor-widget-text-editor\" data-id=\"dced9d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our hosting environment is set up for high reliability and resiliency. If any part fails or there is a disaster, backup systems and processes will keep everything running and enable fast recovery, while also meeting strict global security and privacy standards.<\/p><p>Business continuity tests are conducted annually.<\/p><p>Our cloud hosting providers maintain multiple certifications for their data centres and comply with international regulatory standards including ISO 27001, ISO 27018, SOC 2 (SSAE 16), PCI DSS, FedRAMP and HIPAA.<\/p><p>Our servers are in data centers around the world, to support our global customers and their data residency requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8974\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8974\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> People &amp; access <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8974\" class=\"elementor-element elementor-element-b4d7750 e-con-full e-flex e-con e-child\" data-id=\"b4d7750\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8974\" class=\"elementor-element elementor-element-4a7d700 e-flex e-con-boxed e-con e-child\" data-id=\"4a7d700\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0310d1f elementor-widget elementor-widget-text-editor\" data-id=\"0310d1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All Sprout.ai employees undergo formal data privacy and security training when they join the company, and annually thereafter.<\/p><p>It is important for us to reassure customers that there will never be unauthorized access to your data or communications. Sprout.ai employees, contractors or partners may be granted role-based permission, but only on a strict \u2018need to know\u2019 basis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8975\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8975\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Development &amp; testing <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8975\" class=\"elementor-element elementor-element-c3c8f7a e-con-full e-flex e-con e-child\" data-id=\"c3c8f7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8975\" class=\"elementor-element elementor-element-98e42a5 e-flex e-con-boxed e-con e-child\" data-id=\"98e42a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ed402a elementor-widget elementor-widget-text-editor\" data-id=\"0ed402a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Sprout.ai development team employs the latest secure coding techniques and best practices.<\/p><p>Development (test) and production environments are kept separate. Code changes are peer reviewed and logged for performance and audit purposes, prior to deployment into the production environment.<\/p><p>We limit the use of customer data for development and testing, instead creating synthetic data that mimics real customer data using algorithms.<\/p><p>We run annual penetration tests for vulnerability management via a third-party CREST certified provider. Results of these tests can be requested for review by Sprout.ai customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8976\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8976\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> User access &amp; security <\/p><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8976\" class=\"elementor-element elementor-element-2986672 e-con-full e-flex e-con e-child\" data-id=\"2986672\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8976\" class=\"elementor-element elementor-element-e7b2651 e-flex e-con-boxed e-con e-child\" data-id=\"e7b2651\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aab718 elementor-widget elementor-widget-text-editor\" data-id=\"0aab718\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Customer user and employee access to the Sprout.ai platform is defined and managed by authorized administrators at each organization. All granted and revoked access to content is logged for transparency to help users adhere to governance policies, and to provide a clear audit trail for compliance purposes.<\/p>\n<p>To maintain security, users must set secure passwords, and multi-factor authentication is standard on all core applications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Governance & oversight\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sprout.ai has two appointed Data Protection Officers to safeguard security across multiple regions.Our DPOs ensure we process personal data in compliance with relevant laws. 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Sprout.ai is ISO 27001 certified to the 2022 standard, most recently recertified in September 2025.Sprout.ai complies with GDPR, which ensures:\\u00a0Transparency: being clear about how and why personal data is usedAccountability: actively demonstrating and documenting complianceData subject rights: upholding the rights individuals have over their personal data, including handling Subject Access Requests\"}},{\"@type\":\"Question\",\"name\":\"Data encryption\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All customer data is protected both at rest and during network transfer, using industry-leading encryption technology to prevent unauthorized access.Data is transported securely, with AES 256-bit encryption, at rest and in transit. Encryption protects data from unauthorized modification and on-path attacks.The connection is secured using TLS (Transport Layer Security) with 256-bit encryption. TLS ensures that data sent over the internet cannot be easily intercepted or read by attackers, keeping both content and customer identity confidential.\"}},{\"@type\":\"Question\",\"name\":\"Server security\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our hosting environment is set up for high reliability and resiliency. If any part fails or there is a disaster, backup systems and processes will keep everything running and enable fast recovery, while also meeting strict global security and privacy standards.Business continuity tests are conducted annually.Our cloud hosting providers maintain multiple certifications for their data centres and comply with international regulatory standards including ISO 27001, ISO 27018, SOC 2 (SSAE 16), PCI DSS, FedRAMP and HIPAA.Our servers are in data centers around the world, to support our global customers and their data residency requirements.\"}},{\"@type\":\"Question\",\"name\":\"People & access\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All Sprout.ai employees undergo formal data privacy and security training when they join the company, and annually thereafter.It is important for us to reassure customers that there will never be unauthorized access to your data or communications. Sprout.ai employees, contractors or partners may be granted role-based permission, but only on a strict \\u2018need to know\\u2019 basis.\"}},{\"@type\":\"Question\",\"name\":\"Development & testing\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The Sprout.ai development team employs the latest secure coding techniques and best practices.Development (test) and production environments are kept separate. Code changes are peer reviewed and logged for performance and audit purposes, prior to deployment into the production environment.We limit the use of customer data for development and testing, instead creating synthetic data that mimics real customer data using algorithms.We run annual penetration tests for vulnerability management via a third-party CREST certified provider. 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All granted and revoked access to content is logged for transparency to help users adhere to governance policies, and to provide a clear audit trail for compliance purposes.\\nTo maintain security, users must set secure passwords, and multi-factor authentication is standard on all core applications.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c66746a e-flex e-con-boxed e-con e-parent\" data-id=\"c66746a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f91b56 e-con-full e-flex e-con e-child\" data-id=\"1f91b56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ec1e5 elementor-widget elementor-widget-heading\" data-id=\"f6ec1e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interested in joining us?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9eb88 elementor-widget elementor-widget-text-editor\" data-id=\"7e9eb88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Get a taste of what it&#8217;s like to work at Sprout.ai<br>and view our current job openings&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e241218 elementor-widget elementor-widget-button\" data-id=\"e241218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/sprout.ai\/careers\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visit careers<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Data PRIVACY &amp; Security We take privacy &amp; security seriously Performance, security &amp; data privacy underpin every decision we make &amp; every action we take.&nbsp; We continuously monitor and improve Sprout.ai to meet the ever-increasing demands and challenges of security and cybercrime. Every person, team, and business using our platform trusts us to keep their data secure and confidential \u2013 we go to extensive lengths to protect it.\u00a0\u00a0 Our commitment to you Governance &amp; oversight Sprout.ai has two appointed Data Protection Officers to safeguard security across multiple regions. Our DPOs ensure we process personal data in compliance with relevant laws. They also serve as expert advisers and independently monitor our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-10369","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Data Privacy &amp; Security - Sprout.ai<\/title>\n<meta name=\"description\" content=\"We continuously monitor and improve our platform to protect your secure and confidential data against the ever-increasing demands of cybercrime and security\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sprout.ai\/ja\/\u30c7\u30fc\u30bf\u30fb\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Privacy &amp; 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