{"id":10762,"date":"2024-04-17T11:54:00","date_gmt":"2024-04-17T11:54:00","guid":{"rendered":"https:\/\/sproutaidev.wpenginepowered.com\/?post_type=resource&#038;p=10762"},"modified":"2025-11-18T12:25:06","modified_gmt":"2025-11-18T12:25:06","slug":"%e3%82%af%e3%83%ac%e3%83%bc%e3%83%a0%e3%83%bb%e3%83%8f%e3%83%b3%e3%83%89%e3%83%a9%e3%83%bc%e3%81%ae%e8%a6%96%e7%82%b9","status":"publish","type":"resource","link":"https:\/\/sprout.ai\/ja\/resource\/the-claim-handlers-perspective\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff1a\u4fdd\u967a\u91d1\u8acb\u6c42\u51e6\u7406\u62c5\u5f53\u8005\u306e\u8996\u70b9"},"content":{"rendered":"<p>\u672c\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001\u82f1\u7c73\u306e\u4fdd\u967a\u91d1\u8acb\u6c42\u62c5\u5f53\u8005142\u540d\u304b\u3089\u5f97\u305f\u8abf\u67fb\u7d50\u679c\u3092\u3082\u3068\u306b\u3001\u4fdd\u967a\u91d1\u8acb\u6c42\u51e6\u7406\u306e\u81ea\u52d5\u5316\u3092\u63a8\u9032\u3059\u308b\u696d\u52d9\u5b9f\u614b\u3001\u5730\u57df\u5dee\u3001\u30e9\u30a4\u30f3\u7279\u6709\u306e\u30da\u30a4\u30f3\u30dd\u30a4\u30f3\u30c8\u3092\u660e\u3089\u304b\u306b\u3057\u3066\u3044\u308b\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30af\u30ec\u30fc\u30e0\u51e6\u7406\u62c5\u5f53\u8005\u306e\u9032\u5316\u3059\u308b\u5f79\u5272\u3068\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3088\u3063\u3066\u3069\u306e\u3088\u3046\u306b\u512a\u308c\u305f\u9867\u5ba2\u6210\u679c\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u304b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>AI\u304c\u3069\u306e\u3088\u3046\u306b\u62c5\u5f53\u8005\u306e\u6642\u9593\u3092\u89e3\u653e\u3057\u3001\u6587\u66f8\u7ba1\u7406\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u89e3\u6c7a\u3057\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u30c1\u30fc\u30e0\u306b\u529b\u3092\u4e0e\u3048\u308b\u304b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n\n\n\n<li>\u6b21\u4e16\u4ee3\u306e\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u4eba\u6750\u306b\u6c42\u3081\u3089\u308c\u308b\u65b0\u305f\u306a\u30b9\u30ad\u30eb\u3068\u8003\u3048\u65b9\u3001\u305d\u3057\u3066\u5927\u624b\u4fdd\u967a\u4f1a\u793e\u306b\u3068\u3063\u3066\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306e\u5c0e\u5165\u304c\u3082\u306f\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u306f\u306a\u3044\u7406\u7531\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n\n\n\n<p><strong>\u30ec\u30dd\u30fc\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u3001\u30af\u30ec\u30fc\u30e0\u30a8\u30af\u30bb\u30ec\u30f3\u30b9\u3092\u52a0\u901f\u3055\u305b\u308b\u305f\u3081\u306e\u5b9f\u969b\u306e\u30c7\u30fc\u30bf\u3068\u5b9f\u8df5\u7684\u306a\u6d1e\u5bdf\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>","protected":false},"featured_media":0,"template":"","categories":[11],"tags":[],"sector":[],"topic":[21,26],"class_list":["post-10762","resource","type-resource","status-publish","hentry","category-report","topic-claims","topic-customer-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Experience: the Claim Handler\u2019s Perspective - Sprout.ai<\/title>\n<meta name=\"description\" content=\"This report, with results from 142 UK and US claims professionals, exposes the pain points driving the push for automation in insurance claims\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sprout.ai\/ja\/\u30ea\u30bd\u30fc\u30b9\/\u30af\u30ec\u30fc\u30e0\u30fb\u30cf\u30f3\u30c9\u30e9\u30fc\u306e\u8996\u70b9\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience: the Claim Handler\u2019s Perspective - Sprout.ai\" \/>\n<meta property=\"og:description\" content=\"This report, with results from 142 UK and US claims professionals, exposes the pain points driving the push for automation in insurance claims\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sprout.ai\/ja\/\u30ea\u30bd\u30fc\u30b9\/\u30af\u30ec\u30fc\u30e0\u30fb\u30cf\u30f3\u30c9\u30e9\u30fc\u306e\u8996\u70b9\/\" \/>\n<meta property=\"og:site_name\" content=\"Sprout.ai\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-18T12:25:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sprout.ai\/wp-content\/uploads\/2025\/07\/product-screens.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"912\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sprout.ai\\\/resource\\\/the-claim-handlers-perspective\\\/\",\"url\":\"https:\\\/\\\/sprout.ai\\\/resource\\\/the-claim-handlers-perspective\\\/\",\"name\":\"Customer Experience: the Claim Handler\u2019s Perspective - Sprout.ai\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sprout.ai\\\/#website\"},\"datePublished\":\"2024-04-17T11:54:00+00:00\",\"dateModified\":\"2025-11-18T12:25:06+00:00\",\"description\":\"This report, with results from 142 UK and US claims professionals, exposes the pain points driving the push for automation in insurance claims\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sprout.ai\\\/resource\\\/the-claim-handlers-perspective\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sprout.ai\\\/resource\\\/the-claim-handlers-perspective\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sprout.ai\\\/resource\\\/the-claim-handlers-perspective\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sprout.ai\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Experience: the Claim Handler\u2019s Perspective\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sprout.ai\\\/#website\",\"url\":\"https:\\\/\\\/sprout.ai\\\/\",\"name\":\"Sprout.ai\",\"description\":\"Changing insurance for good\",\"publisher\":{\"@id\":\"https:\\\/\\\/sprout.ai\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sprout.ai\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sprout.ai\\\/#organization\",\"name\":\"Sprout.ai\",\"url\":\"https:\\\/\\\/sprout.ai\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/sprout.ai\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sprout.ai\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Primary-Logo-Colour-RGB.png\",\"contentUrl\":\"https:\\\/\\\/sprout.ai\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Primary-Logo-Colour-RGB.png\",\"width\":2152,\"height\":501,\"caption\":\"Sprout.ai\"},\"image\":{\"@id\":\"https:\\\/\\\/sprout.ai\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff1a\u30af\u30ec\u30fc\u30e0\u51e6\u7406\u62c5\u5f53\u8005\u306e\u8996\u70b9 - Sprout.ai","description":"\u82f1\u56fd\u3068\u7c73\u56fd\u306e\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u5c02\u9580\u5bb6142\u4eba\u304b\u3089\u5f97\u305f\u7d50\u679c\u3092\u307e\u3068\u3081\u305f\u672c\u30ec\u30dd\u30fc\u30c8\u306f\u3001\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u81ea\u52d5\u5316\u3092\u63a8\u3057\u9032\u3081\u308b\u4e0a\u3067\u306e\u82e6\u60a9\u3092\u660e\u3089\u304b\u306b\u3057\u3066\u3044\u308b\u3002","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sprout.ai\/ja\/\u30ea\u30bd\u30fc\u30b9\/\u30af\u30ec\u30fc\u30e0\u30fb\u30cf\u30f3\u30c9\u30e9\u30fc\u306e\u8996\u70b9\/","og_locale":"ja_JP","og_type":"article","og_title":"Customer Experience: the Claim Handler\u2019s Perspective - Sprout.ai","og_description":"This report, with results from 142 UK and US claims professionals, exposes the pain points driving the push for automation in insurance claims","og_url":"https:\/\/sprout.ai\/ja\/\u30ea\u30bd\u30fc\u30b9\/\u30af\u30ec\u30fc\u30e0\u30fb\u30cf\u30f3\u30c9\u30e9\u30fc\u306e\u8996\u70b9\/","og_site_name":"Sprout.ai","article_modified_time":"2025-11-18T12:25:06+00:00","og_image":[{"width":1920,"height":912,"url":"https:\/\/sprout.ai\/wp-content\/uploads\/2025\/07\/product-screens.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sprout.ai\/resource\/the-claim-handlers-perspective\/","url":"https:\/\/sprout.ai\/resource\/the-claim-handlers-perspective\/","name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff1a\u30af\u30ec\u30fc\u30e0\u51e6\u7406\u62c5\u5f53\u8005\u306e\u8996\u70b9 - Sprout.ai","isPartOf":{"@id":"https:\/\/sprout.ai\/#website"},"datePublished":"2024-04-17T11:54:00+00:00","dateModified":"2025-11-18T12:25:06+00:00","description":"\u82f1\u56fd\u3068\u7c73\u56fd\u306e\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u5c02\u9580\u5bb6142\u4eba\u304b\u3089\u5f97\u305f\u7d50\u679c\u3092\u307e\u3068\u3081\u305f\u672c\u30ec\u30dd\u30fc\u30c8\u306f\u3001\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u81ea\u52d5\u5316\u3092\u63a8\u3057\u9032\u3081\u308b\u4e0a\u3067\u306e\u82e6\u60a9\u3092\u660e\u3089\u304b\u306b\u3057\u3066\u3044\u308b\u3002","breadcrumb":{"@id":"https:\/\/sprout.ai\/resource\/the-claim-handlers-perspective\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sprout.ai\/resource\/the-claim-handlers-perspective\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sprout.ai\/resource\/the-claim-handlers-perspective\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sprout.ai\/"},{"@type":"ListItem","position":2,"name":"Customer Experience: the Claim Handler\u2019s Perspective"}]},{"@type":"WebSite","@id":"https:\/\/sprout.ai\/#website","url":"https:\/\/sprout.ai\/","name":"Sprout.ai","description":"\u4fdd\u967a\u3092\u5909\u3048\u308b","publisher":{"@id":"https:\/\/sprout.ai\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sprout.ai\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/sprout.ai\/#organization","name":"Sprout.ai","url":"https:\/\/sprout.ai\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/sprout.ai\/#\/schema\/logo\/image\/","url":"https:\/\/sprout.ai\/wp-content\/uploads\/2025\/10\/Primary-Logo-Colour-RGB.png","contentUrl":"https:\/\/sprout.ai\/wp-content\/uploads\/2025\/10\/Primary-Logo-Colour-RGB.png","width":2152,"height":501,"caption":"Sprout.ai"},"image":{"@id":"https:\/\/sprout.ai\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/resource\/10762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/types\/resource"}],"wp:attachment":[{"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/media?parent=10762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/categories?post=10762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/tags?post=10762"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/sector?post=10762"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/sprout.ai\/ja\/wp-json\/wp\/v2\/topic?post=10762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}