We’re delighted to welcome Ian Thompson as the first member of our newly established Growth Advisory Board. With a record of transformative leadership across global claims operations, Ian’s experience and relationships will be invaluable as we redefine the future of insurance claims through intelligent automation.
With over 30 years of experience in the insurance industry, Ian brings vast expertise in claims management, digital transformation, and data-driven innovation. His recent role as Group Chief Claims Officer at Zurich saw him lead a team of 8,500 across 200 territories, handling 7.5 million claims annually. Ian’s leadership and experience in senior roles at Zurich and RSA will help guide our product direction, business strategy, and market approach.
As a passionate advocate for innovation in insurance, Ian is well-positioned to support our mission to deliver a better experience for insurers and their customers. Being able to tap into his experience in customer-centric solutions and commitment to digitalisation will help us create meaningful change within the industry. His appointment has gained significant media attention, with coverage from Insurance Daily News, ITIJ, Reinsurance News, Finance Yahoo, Intelligent Insurer, and FinTech Global.
“I have seen first-hand the impressive capabilities Sprout.ai brings to the claims process,” he said. “I look forward to contributing to their mission and supporting the growth of AI-driven solutions that truly make a difference for insurers and their customers.”
Roi Amir, CEO of Sprout.ai, said: “Ian brings an impressive depth of industry knowledge and will play a key role in helping us grow. His insights and relationships in the industry are vital as we continue to drive innovation for insurers. We’re excited to have him on board to help shape the future of claims automation.”
Welcome Ian!
About Sprout.ai
We are an award-winning technology company focused on transforming the insurance claims process. With ground-breaking AI products, we empower insurers to make claims handling faster, easier, and more accurate, so claims handlers can focus on what matters most: providing empathy and support to customers.
