Solution
Sprout.ai delivers insurance intelligence and automation solutions. We have a global footprint and span all lines of business.
BY BUSINESS TYPE
Sprout.ai is ideally suited to insurance operations with high volume claims and underwriting needs, wanting to increase quality, customer excellence, and operational efficiency.
BY line of business
Our modular platform and modern infrastructure make it easy for insurers to develop solutions in one line of business and expand to others over time.
by team
Operating only in insurance, we understand your challenges and how to solve them.
Our insurance-trained AI delivers precise, positive outcomes for all departments, customers, and staff.
Process and settle claims faster with automated document handling, policy checking, fraud detection, and real-time decision support.
Sprout.ai cuts workloads, reduces errors, and improves customer satisfaction, while freeing handlers to focus on complex or sensitive claims.
Automate underwriting triage, so underwriters spend less time on admin and more time with their best customers.
Sprout.ai instantly extracts risk data, validates information, and accelerates complex decisions for faster, more accurate, and compliant outcomes.
Seamlessly automate operations to drive cost reduction and standardize processes, thereby reducing cycle times, improving resource allocation, and improving Combined Operating Ratio (COR).
Sprout.ai helps scale business capacity rapidly, without increasing headcount, and maintains high accuracy for regulatory reporting. Manage surge events with ease.
Harness the power of AI and smart automation to bring transformative intelligence to claims and underwriting.
Sprout.ai is easily integrated, adds intelligence to legacy systems, delivers robust security, and creates competitive advantage. We enable rapid deployment today – and ensure continuous improvement over time.
Trusted by world-leading insurers, service providers & MGAs
AdvanceCare is continuously looking for innovative ways to improve the insurance claims experience. We selected Sprout.ai as our partner, as they have demonstrated that their technology and approach can take us one step forward in our digitalization and efficiency journey.
Sergio Melro
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Chief Operating Officer, AdvanceCare
Our partnership with Sprout.ai is another example of how MetLife is innovating with high tech solutions to address real customer needs.
Venkata Natarajan
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Chief Information Officer, MetLife
Our customers highly value the digital reimbursement solution that we provide through our app and web portal. Focusing on efficiency also means focusing on time resolution and the quality of service we provide to our customers. This is why we see AI as a useful tool and look for solutions that contribute to this, such as Sprout.ai.
Liliana Silva
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Operations Director, AdvanceCare
We know making a claim can be stressful, so we're dedicated to processing them quickly and smoothly. By partnering with Sprout.ai, we're using cutting-edge AI and NLP to free up our claims handlers, allowing them to focus on delivering empathetic support to customers.
David Russell
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Senior Manager, Claims & Underwriting Strategy, Scottish Widows (Lloyds Banking Group)
Sprout.ai can capture much more data, then format it so it is structured, allowing analysis into needs, leakage, and care quality.
Joanne Richardson
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Former Health Director, AXA
Insurers, whether operating locally, regionally or globally, in one line of insurance business or many, use Sprout.ai to:
MGAs and other intermediaries delivering underwriting and claims services use Sprout.ai to:
Third party administrators (TPAs) and other service providers, handling administrative tasks including claims processing and customer service, use Sprout.ai to:
Sprout.ai automates out-of-network health claims, transforming unstructured reports, invoices, handwritten notes, and patient records into structured data for instant validation and decisioning.
Claims handlers spend less time on manual review and can prioritize complex cases and customer interactions. This dramatically reduces processing times, improves accuracy, and enriches customer service.
Sprout.ai streamlines motor/auto claims by extracting and verifying all claim details, including accident reports and photos, within seconds. It flags fraudulent activity in real time, automates evidence checks, and ensures every claim is validated against policy terms, improving speed, fairness, and customer retention.
Sprout.ai automates triage, coverage checks, and fraud detection. We deliver faster, more accurate claim decisions using AI-driven reviews of loss documents. This cuts average settlement time and reduces loss costs, while providing auditable compliance and robust surge event handling.
Sprout.ai rapidly classifies travel incidents, such as cancellations, lost luggage, or emergencies. We can help you to conduct cause analysis, interpret policy terms for fast inclusion and exclusion, assess claims, and calculate settlements automatically. Claims are settled with high accuracy, often within seconds, minimizing manual intervention, improving operational efficiency, and ensuring quick, fair compensation for claimants.
Sprout.ai extracts, validates, and contextualizes all information from handwritten veterinary and dental documents, eliminating manual entry and errors. Automated checks flag overbilling, tampering, and inconsistent treatments to prevent fraud, while codified data streamlines handler review. This accelerates pet claim resolution and enhances the experience for pet owners and staff.
Commercial insurers benefit from real-time, in-depth analysis of large, complex property and liability claims. Sprout.ai verifies policy cover, automates document extraction, and enhances transparency for regulatory reporting, enabling scalable efficiency and accuracy across commercial lines – even in unpredictable, high-volume, multi-region surge scenarios.
Sprout.ai automates complex specialty claims, rapidly extracting and validating data from diverse documents and formats. Our AI models adapt to niche claim types instantly, which speeds onboarding and enables insurers to handle unique lines efficiently, without process bottlenecks, audit risk, or intensive manual reviews.
