Process claims in less than 24 hours
50+% settled in minutes
97% claims accuracy
Peace of mind for you and your customers
Built by insurers, for Insurers
Developed in partnership with world leading insurers
Faster processing times
For happier customers and an increase in tNPS
Easy to integrate
Plugs seamlessly into any tech system via an API
ISO27001 certified for peace of mind
Trusted by major insurers
across the globe
How Sprout.ai works
Our natural language processing (NLP) and patented optical character recognition (OCR) technology is optimised for claims. It can extract all relevant information from any type of document, from PDFs, to images to freeform notes - even if it is in handwritten Japanese.
Our technology helps validate claims, check for fraud, reduce waste or abuse, and identify outliers. We refine and improve submitted data by up to 300% with GDPR-compliant external information.
Natural language processing algorithms immediately contextualise relevant data, then validate it against the policy contracts and schedules to check if the claim is covered under the customer’s specific policy. Limits, excesses, inclusions and exclusions are automatically calculated.
Our deep learning algorithms leverage insurer’s claim handling philosophy to deliver the best possible outcome for the insurer and customer with 98% accuracy. Claims handlers can focus on the complex claims that require a human touch and a high level of expertise.
Joanne Richardson Health Director, AXA
Sprout.ai can capture far more data, then format it so it is structured, allowing analysis into needs, leakage, and care quality.
An expert will reach out to discuss how we can transform your claim process, improve your customer experience, and reduce operational costs.Let's talk