Today’s health insurance customers expect instant claims, and growing numbers are open to AI-driven approvals – if it means speed, accuracy, and transparency.
This cross-market report unpacks exclusive research from over 2,000 policyholders in the UK and US, exposing a widening gap between customer expectations and industry reality.
- Uncover the critical business case for intelligent automation: higher customer satisfaction (CSAT), reduced costs, and better fraud control, all while retaining the human touch.
- Get the roadmap to win customer trust and loyalty.
Download this report to see how enterprise insurers are building a next-gen health claims experience.