Blog
Stay up-to-date with the latest stories and news about all things insurance, AI and Sprout.ai
Customer Experience: The Claim Handler’s Perspective
Our latest research report, “Customer Experience: The Claim Handler’s Perspective” provides direct insights into the insurance claims handling process, combining... Read More
Promise and performance: Insurers’ values and customer experience
In today’s competitive insurance market, providing excellent customer service is essential for standing out. Insurers are well aware of this.... Read More
‘It would have saved me hours each day’: A former claims handler on how Sprout.ai would have made her job easier
Before joining the Sprout.ai team, Natalie North worked as a property claims handler and at an insurance broker specialising in... Read More
6 practical ways insurers can implement generative AI
Our research report Generative AI in the Insurance Industry surveyed more than 100 UK and US insurers about how they... Read More
Introducing the Zero-Shot model for even faster claims processing in 2024
Our new Zero-Shot model is designed to tackle slow claims processing in the insurance industry, a major cause of customer... Read More
How will the insurance industry develop in the coming year? Roi Amir and Greg Adams speak to ITIJ
CEO, Roi Amir, and Head of Product and Solution Engineering, Greg Adams spoke to The International Travel & Health Insurance... Read More
