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The most intelligent claims automation engine

Our Al powered technology helps you deliver fast and accurate claims decisions, enabling you to better serve your customers

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Sprout.ai delivers

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Process claims in less than 24 hours

50+% settled in minutes

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97% claims accuracy

Peace of mind for you and your customers

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Built by insurers, for Insurers

Developed in partnership with world leading insurers

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Faster processing times

For happier customers and an increase in tNPS

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Easy to integrate

Plugs seamlessly into any tech system via an API

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Security

ISO27001 certified for peace of mind

Used by world-leading insurers

Used by world-leading insurers

Zurich
AXA
metlife
Property 1=default
europ
advance

Configurable to every sector and every insurer

Not all insurance lines are the same. However, by adapting certain features and data sources, we have developed a solution that’s configurable for every insurance line, from health and life insurance to motor and property. Sprout.ai provides fast and accurate claims decisions whatever the sector.

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Health

From handwritten doctor’s notes, to call trancripts and prescriptions, our technology extracts all the relevant information from any type of claim document. The claim is validated with external data points such as treatment codes, provider network policies, or medication information, then checked against policy documents. Deep learning AI algorithms predict the best next step for a claim and pair it with a clear justification.

Property

Images, receipts, handwritten surveys, PDFs and free-form text are just some of the claims documentation our technology can process. Fraud databases and household item data are used to contextualise. The claim is validated against policy contracts and schedules. Limits, excesses, inclusions and exclusions are automatically calculated.

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The most exciting innovation I have seen in 14 years. A fantastic example of a collaboration that provides a true solution to some of the issues that stand in the way of creating customer loyalty. Sprout.ai is helping rebuild trust in our sector.

Zurich’s Head of Customer , UK Claims

How Sprout.ai works

Extraction

Enrichment

Policy checking

Prediction

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How AI works

Artificial intelligence refers to machines acting in a way that simulates or mimics human intelligence. Sprout.ai reduces the time and costs claims handlers have to spend on manual processing, so they can focus on high value tasks. The results? Happier customers and higher tNPS.

Recognised by industry experts

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Insurtech-100-logo-black (1)
2022-insurance
Best Use of AI for Customer Experience (3) 1

From our blog

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About us

Sprout.ai was created by experts in artificial intelligence and insurance who believe implementing automation in the claims process unlocks the best possible experience for customers.

Contact Sprout.ai

An expert will reach out to discuss how we can transform your claim process, improve your customer experience, and reduce operational costs.