Our purpose-built Artificial Intelligence (AI) eliminates manual work in claims and underwriting – automating what’s routine, and empowering handlers with smart tools to quickly and fairly resolve the rest.
Trusted by world-leading insurers, service providers & MGAs
Whether you are a dedicated provider of a single insurance product, or your cover spans multiple lines of business, Sprout.ai has the expertise and scale to meet your needs.
Sprout.ai has pioneered the most intelligent and accurate way to manage underwriting cases and resolve claims fairly.
Our insurance-trained AI supercharges claims, underwriting, and fraud detection. We integrate seamlessly with all core insurance platforms. We deliver the end-to-end automation and intelligence needed to reduce errors, cut turnaround times, and ensure fair, explainable decisions.
For insurers, treating customers thoughtfully, being transparent, controlling claims inflation, detecting fraud, and optimizing claim and loss ratios are mission critical. Sprout.ai reduces customer churn, drives business growth, and protects everyone.
Real-life results reported by our customers
Manual processing is slow, prone to error & leakage, inefficient & inaccurate
Volume & complexity of claims is rising, stretching resources & slowing growth
Disputes & policy issues that damage trust and reputation are on the rise
Operational inefficiencies impact customer service & combined operating ratio
Inaccuracies cause poor decisions, unnecessary payments, higher indemnity spend & increased risk
Manual processing of routine claims & underwriting applications leaves less time for complex cases
Underwriting & claims fraud, waste & abuse – increasingly AI-generated – is rising & worryingly difficult to detect
Explaining decision rationale & demonstrating fair treatment to customers & regulators can be challenging
AdvanceCare is continuously looking for innovative ways to improve the insurance claims experience. We selected Sprout.ai as our partner, as they have demonstrated that their technology and approach can take us one step forward in our digitalization and efficiency journey.
Sergio Melro
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Chief Operating Officer, AdvanceCare
Our partnership with Sprout.ai is another example of how MetLife is innovating with high tech solutions to address real customer needs.
Venkata Natarajan
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Chief Information Officer, MetLife
Our customers highly value the digital reimbursement solution that we provide through our app and web portal. Focusing on efficiency also means focusing on time resolution and the quality of service we provide to our customers. This is why we see AI as a useful tool and look for solutions that contribute to this, such as Sprout.ai.
Liliana Silva
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Operations Director, AdvanceCare
We know making a claim can be stressful, so we're dedicated to processing them quickly and smoothly. By partnering with Sprout.ai, we're using cutting-edge AI and NLP to free up our claims handlers, allowing them to focus on delivering empathetic support to customers.
David Russell
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Senior Manager, Claims & Underwriting Strategy, Scottish Widows (Lloyds Banking Group)
Sprout.ai can capture much more data, then format it so it is structured, allowing analysis into needs, leakage, and care quality.
Joanne Richardson
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Former Health Director, AXA
Awards & accolades
Sprout.ai automates out-of-network health claims, transforming unstructured reports, invoices, handwritten notes, and patient records into structured data for instant validation and decisioning.
Claims handlers spend less time on manual review and can prioritize complex cases and customer interactions. This dramatically reduces processing times, improves accuracy, and enriches customer service.
Sprout.ai streamlines motor/auto claims by extracting and verifying all claim details, including accident reports and photos, within seconds. It flags fraudulent activity in real time, automates evidence checks, and ensures every claim is validated against policy terms, improving speed, fairness, and customer retention.
Sprout.ai automates triage, coverage checks, and fraud detection. We deliver faster, more accurate claim decisions using AI-driven reviews of loss documents. This cuts average settlement time and reduces loss costs, while providing auditable compliance and robust surge event handling.
Commercial insurers benefit from real-time, in-depth analysis of large, complex property and liability claims. Sprout.ai verifies policy cover, automates document extraction, and enhances transparency for regulatory reporting, enabling scalable efficiency and accuracy across commercial lines – even in unpredictable, high-volume, multi-region surge scenarios.
