An adoption framework for AI in claims processing: How to advocate for AI in claims

Claim AI adoption framework

AI is transforming claims processing, delivering faster, more accurate, and cost-effective outcomes for insurers and their customers. However, organisational culture and lengthy approval processes are slowing its uptake among insurers. This guide equips you with the knowledge to build a clear, compelling case for AI adoption, backed by real-world results and expert insights.

This practical guide provides:  

– A step-by-step framework to identify high-impact areas, address organisational concerns, and present a strong case for AI adoption.

– Proven results from leading insurers.

– Insights from 20 insurance leaders on overcoming adoption barriers.  

– Advice for deciding between in-house development and external AI solutions, with tips to balance budget, control, and compliance.

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About Sprout.ai

Sprout.ai’s powerful AI-driven technology delivers fast and accurate claims decisions. Turning claims delays into real-time resolutions.

Sprout.ai is used by leading insurers across the globe.

Described as the brain behind the scene, Sprout.ai reduces the burden on claims handling teams and enables better claims experiences, driving high customer retention and improved efficiency. 

It typically takes insurers 25-30 days to process a claim. With Sprout.ai insurers have been able to process 60% of their claims straight through, with a 99% accuracy.