Although a lot has changed at Sprout.ai over the last few years, our goal to improve every insurance claim and provide exceptional solutions for our clients has remained constant.
But as we have grown, it’s become increasingly important to define who we are as a company, and what we stand for. To us, our values alongside our vision define our culture. They embody what we strive for and touch all aspects of the work we do.
We believe that the values that define us should resonate with every member of our team, from the newest team member to our most experienced leaders. As such, we actively chose to take an approach which gave each and every person at Sprout.ai the opportunity to contribute to this defining journey.
In light of that, we’ve defined our four key values, which we’re excited to share. They are a testament to who we are today and who we aspire to be in the future.
Our Values
Hungry for Growth
At Sprout.ai, we actively nurture growth by championing learning, curiosity, and feedback. We believe in continuous improvement, pushing boundaries, and thriving in an environment that fosters development.
Examples of our commitment to growth include personal Learning and Development budgets, bespoke development plans for all Sprouts, exploring new lines of business, entering a new market, and collaborating with global insurers.
Think of it as…
- Embracing curiosity
We constantly seek to understand, share knowledge, and learn from each other. Proactive learning and knowledge-sharing are the cornerstones of our success.
- Forgetting comfort zones
We challenge ourselves with ambitious goals, constantly pushing the envelope to achieve new heights as a company and as individuals.
- Opportunities to grow
We understand that a growing business opens doors for everyone to take on new responsibilities and make a significant impact.
Own it, Deliver it
We ensure the continuing success of Sprout.ai by taking ownership, committing to our objectives, and delivering exceptional outcomes.
Examples of this include automating thousands of claims daily for Metlife, establishing Company and Departmental Goal Dashboards, and engineers taking ownership of tasks ftom Asana to production.
Think of it as…
- Delivering excellence
Whether it’s building products, training models, or implementing processes, we always aim for excellence in everything we do.
- Maintaining accountability
We are accountable to ourselves and each other, ensuring that we follow through on our commitments.
- Facilitating respectful debate
We value diverse opinions and engage in respectful debates, committing to collective decisions, even if they differ from our own views.
Seed Innovation
Innovation is in our DNA. We believe in thinking big, experimenting fearlessly, and taking bold actions that lead to scalable solutions. Every action taken today can lead to a more prosperous tomorrow. Think of it as planting seeds for future growth!
Examples of our commitment to innovation include our unique technical patents, investments in synthetic data capabilities, empowering data scientists in their research, and constantly refining our commercial framework.
Think of it as…
- Thinking big
We approach problem-solving with audacity, always starting from a place of possibility.
- Embracing experimentation
We encourage experimentation and embrace failure as a chance to learn and grow.
- Looking to the long-term
We take a long-term view, considering how our actions today will shape the future of Sprout.ai and the insurance industry as a whole.
Collaborate to Blossom
Collaboration is the lifeblood of Sprout.ai. We thrive on diverse perspectives, trust, and inclusivity.
Examples of our commitment to collaboration include our flexible working practices, enhanced parental leave policies, celebrating successes through Sproutouts, Huddles and Socials, plus transparent communication that builds trust within the team.
Think of it as…
- Defaulting to trust
We assume the best in others, creating an environment built on trust.
- Including diverse perspectives
We intentionally include diverse perspectives and opinions, creating a space where everyone can belong.
- Confidence and humility
We are confident in our abilities while remaining humble enough to accept different views.
