Customer Experience: The Claim Handler’s Perspective
Our latest research report, “Customer Experience: The Claim Handler’s Perspective” provides direct insights into the insurance claims handling process, combining… Read More
Our latest research report, “Customer Experience: The Claim Handler’s Perspective” provides direct insights into the insurance claims handling process, combining… Read More
In today’s competitive insurance market, providing excellent customer service is essential for standing out. Insurers are well aware of this…. Read More
Before joining the Sprout.ai team, Natalie North worked as a property claims handler and at an insurance broker specialising in… Read More
Our research report Generative AI in the Insurance Industry surveyed more than 100 UK and US insurers about how they… Read More
Our new Zero-Shot model is designed to tackle slow claims processing in the insurance industry, a major cause of customer… Read More
CEO, Roi Amir, and Head of Product and Solution Engineering, Greg Adams spoke to The International Travel & Health Insurance… Read More
Despite AI’s potential to improve customer experiences, there is a significant trust gap in almost every industry, according to a… Read More
As we head into 2024, insurance claims departments continue to face significant challenges, including evolving customer needs, legacy systems, and… Read More
You might have seen that we recently published our company’s values. As we grow as a company (last month we… Read More
Complaints relating to motor and buildings insurance have reached their highest level in five years, recent data from the Financial… Read More