CEO, Roi Amir, and Head of Product and Solution Engineering, Greg Adams spoke to The International Travel & Health Insurance Journal (ITIJ) and discussed how the insurance industry will be developing throughout 2024.
Four predictions were made.
- Generative AI
One focus for the new year is generative AI, which can create content in various formats.
Generative AI will continue to be a focus for the insurance industry in 2024. We will start to see the AI in production and used as a solution to specific problems.
2. Funding in Insurtech
The next prediction is an increase in funding for technology in the insurance industry.
We will see a more personalised client experience for insurance customers.
4. Ambitious Innovation
The final prediction includes a fully digitalised insurance experience, which evolves through current practices rather than complete change.
Read the article in full on The International Travel & Health Insurance Journal (ITIJ) or, to learn more about the many benefits of AI in claims processing, book a call with a member of the Sprout.ai team.