CEO, Roi Amir, and Head of Product and Solution Engineering, Greg Adams spoke to The International Travel & Health Insurance Journal (ITIJ) and discussed how the insurance industry will be developing throughout 2024.

Four predictions were made.

  1. Generative AI

One focus for the new year is generative AI, which can create content in various formats.

Generative AI will continue to be a focus for the insurance industry in 2024. We will start to see the AI in production and used as a solution to specific problems.

2. Funding in Insurtech

    The next prediction is an increase in funding for technology in the insurance industry.

    3. Personalisation

    We will see a more personalised client experience for insurance customers.

    4. Ambitious Innovation

    The final prediction includes a fully digitalised insurance experience, which evolves through current practices rather than complete change.

    Read the article in full on The International Travel & Health Insurance Journal (ITIJ) or, to learn more about the many benefits of AI in claims processing, book a call with a member of the Sprout.ai team.

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