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Resources & Insights

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Insight

September 17, 2026

Explainable AI in claims: why audit-ready decisioning matters more than automation alone

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Insight

August 19, 2026

Claims AI for TPAs: winning RFPs and scaling without linear headcount

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Insight

August 10, 2026

Claims AI for MGAs: How to prove loss-ratio discipline to capacity partners

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Insight

August 4, 2026

Why generic AI isn’t enough for claims decisioning

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Insight

July 27, 2026

The coverage determination confidence gap: Why claims teams feel in control when the process is fragile

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Insight

July 23, 2026

Where claims leakage hides: Why FNOL coverage checking shapes loss ratio

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Insight

July 21, 2026

Q&A: Will your claims operation break, stall, or scale as volume & complexity rise?

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Insight

July 13, 2026

Why claims AI pilots stall before production – and how to escape the Pilot Trap

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Insight

July 13, 2026

One storm away from being overwhelmed: Why claims operations can’t wait for CAT season to start

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Insight

July 6, 2026

Claims decision intelligence: The missing layer between your claims core and better outcomes

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Insight

July 2, 2026

Industry voice: The transformational power of AI in travel insurance

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Ebook

June 30, 2026

Claims AI Decision Intelligence: The Maturity Curve

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News

June 23, 2026

Sprout.ai launches Guidewire Marketplace integration to deliver real-time policy checking and intelligence

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On-demand webinar

May 28, 2026

Will Your Claims Operation Break, Stall, or Scale as Volume & Complexity Rise?

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Report

May 20, 2026

Customer Experience: The Claim Handler’s Perspective

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Insight

May 19, 2026

Claims automation vs claims AI: What’s the difference, and why does it matter?

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Insight

May 5, 2026

Myth #3: The ExCo is sold on AI… why enthusiasm doesn’t always translate into action

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Insight

April 28, 2026

Myth #2: AI is plug & play… Why most AI claims projects fail — and how insurers can avoid the trap

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Insight

April 21, 2026

AI Myth #1: AI will replace claims handlers — it won’t, but it will transform claims

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Insight

April 14, 2026

A practical AI adoption checklist for Chief Claims Officers

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Insight

April 7, 2026

AI in coverage checking — should insurers build or buy?

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Insight

March 30, 2026

Coverage checking is “working” — so why is it so time-consuming and costly?

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Insight

March 17, 2026

Q&A: AI in Insurance Claims

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On-demand webinar

March 11, 2026

AI in Insurance Claims: Myths, Realities & The ExCo Gap

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Report

February 24, 2026

The State of Policy Coverage Checking

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Insight

February 6, 2026

5 Golden rules for trustworthy AI in policy coverage checking

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Insight

February 4, 2026

Policy coverage checking – your questions answered

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On-demand webinar

January 29, 2026

Insurance claims policy checking 2025: Bottlenecks, benchmarks & breakthroughs.

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News

October 27, 2025

Sprout.ai is #8 in BusinessCloud’s 2025 InsurTech 50 ranking

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News

October 13, 2025

Why we’ve rebranded: Sprout.ai’s next chapter

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Report

October 13, 2025

AI in Insurance: Beyond the Hype – What 20 Insurance Leaders Really Think of AI in Claims

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Insight

September 26, 2025

Beyond compliance: why ISO 27001 certification is critical for InsurTech success

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News

September 20, 2025

Sprout.ai reaffirms dedication to security with ISO 27001 recertification

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News

July 16, 2025

AdvanceCare slashes claims processing times to 60 seconds using Sprout.ai’s technology

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Customer story

July 16, 2025

AdvanceCare & Sprout.ai collaborate on AI to achieve 60-second claim turnaround

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News

July 4, 2025

Scottish Widows turns to AI to speed up protection insurance claims and underwriting with Sprout.ai 

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Customer story

July 4, 2025

MetLife partners with Sprout.ai to accelerate claims automation across global markets

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Insight

May 27, 2025

Cutting costs isn’t the only solution for US health insurers to increase profitability

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Insight

May 13, 2025

How consumer attitudes to AI in health claims processing are changing

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Report

April 7, 2025

The AI Paradox in Healthcare Claims

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Customer story

March 27, 2025

Scottish Widows teams up with Sprout.ai to improve claims and underwriting efficiency

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Insight

March 27, 2025

Reducing claims ratios in health insurance with AI-enabled claims processing and underwriting

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Insight

March 6, 2025

Navigating disputes and policy issues: how health insurers can win back trust

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Report

February 20, 2025

An Adoption Framework for AI in Claims Processing

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Insight

February 20, 2025

The role of intelligent document processing in claims management

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Insight

February 13, 2025

Stop leakage in its tracks: how automation is reshaping healthcare claims

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Insight

February 7, 2025

Speed vs. accuracy? How health insurers can master both for smarter claims

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Insight

February 4, 2025

AI: The solution to the claims challenges highlighted by Insurance Times

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Insight

January 21, 2025

The ultimate guide to generative AI in claims

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News

January 15, 2025

Claims AI: Ian Thompson on what happened in 2024, and what to expect in 2025 and beyond

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Insight

January 9, 2025

Essential security features to look for in InsurTech

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News

January 6, 2025

Looking back on 2024: What’s happened at Sprout.ai

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Insight

December 11, 2024

How to build trust in AI for claims, according to insurance leaders

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News

October 18, 2024

Ex-Zurich chief claims officer Ian Thompson joins the Sprout.ai Growth Advisory Board

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Report

September 17, 2024

The Rise of AI-Enabled Insurance Fraud

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Insight

August 21, 2024

Art of the possible: how Sprout.ai transforms claims

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Insight

July 10, 2024

Out-of-the-box claims solutions vs. building a bespoke solution: which is right for you?

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Insight

July 9, 2024

The top challenges in home claims processing, and how to solve them

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News

October 31, 2023

Sprout.ai raises £5.4m from global investors to transform claims processing

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Report

September 18, 2023

AI and Claims Processing: What Customers Really Think

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News

January 17, 2023

Sprout.ai is now ISO 27001 certified

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